Part Time Customer Service Advisor

Salary
£7.00 per hour
Location
Swindon
Contract
Temporary
Hours
Part Time

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Our client based in Swindon is looking to a Customer services Executive work within their high level Customer Services Department. The successful candidates will deliver a high quality of service to all internal and external customers. To ensure all requests are met in an efficient timely manner

  • Receive, prepare and record all order information.
  • Release orders to the warehouse for next day dispatch.
  • Arrange returns documentation.
  • Ensure returns credits are processed accurately and in a timely basis.
  • Ensuring that collection/delivery schedules are adhered to.
  • Maintain good customer relations by efficient handling of orders/queries either by telephone, mail, fax or e-mail.
  • Keep up to date with all filing.
  • To identify customer needs and ensure the company is represented in a business like manner at all times.

    personal attributes

  • Extensive customer services experience ideally within a call centre environment.
  • High numeracy skills essential.
  • Excellent communication and telephone skills essential.
  • Problem solving and decision making.
  • IT skills essential, SAP preferred.

    associated benefits

  • Restaurant facilities on site.
  • Modern offices with free parking.
  • Working Monday - Friday from 12.30 - 4.30pm or 1.00pm - 5.00pm
  • Ongoing temporay assignment

    • This ad has expired and can no longer be applied for, sorry

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