An expanding software company in the Woking area is seeking a Junior Account Manager to support existing clients within the healthcare sector and who wishes to develop a career in software customer account management.

What will the Junior Account Manager be doing?

• Provide ongoing support to existing customer accounts.
• Participate in regular review face to face meetings, on-line and in person to identify needs and manage good
• relations.
• Help the team develop business cases and case studies for our customers and products.
• Help organise and participate in customer workshops, seminars and user groups.
• Promote new initiatives, new releases and new features to existing customers.
• Support the sales team by identifying and generating new business sales opportunities from existing customers.
• Assist the product team with the preparation of customer documentation (quotations, training plans, etc.).
• Maintain accurate and detailed records of all account management activities and business development opportunities.

What experience does the Junior Account Manager need?

• Excellent interpersonal and presentation skills
• A good all-round understanding of or a keen interest in software/IT.
• Background in account executive or customer services role, maintaining customer accounts
• Must live locally to Woking / Guildford area and drive

What is on offer for the Junior Account Manager?

• Base salary of £25-30,000
• Commission-based on target earnings scheme c. £5K per annum
• Exciting, challenging and rewarding career within a dynamic and growing business.
• Good induction and program of training
• 35 hour working week
• Private healthcare
• Stakeholder pension
• 25 days +BH holiday per year
• Parking

The candidate will be expected to carry out a short presentation at interview