Due to promotion a Market Research company in Surrey is seeking an Account Manager with strong account handling, man-management, data management and audit experience within the retail sector who will play a key role in delivering and growing a portfolio of retail audits on an international basis.

What's involved?

• Ensure data held within the database is high-quality and correct, and that the data visualisation platform is operating optimally.
• Oversee the management of large databases and the work of the Data Manager (who is responsible for day-to-day tasks including uploading and matching data).
• Meticulously project manage technical developments including scoping, briefing, implementation, testing, launching and maintenance.
• Complete quarterly review reporting documentation and meetings.
• Liaise with data providers, ensuring they provide data in the right format and in a timely manner each month.
• Liaise with data buyers, producing proposals/contracts and generating bespoke reports.
• Manage the service helpdesk, resolving technical and data queries in a timely manner.

What skills / experience do you need?

• Experience of managing database and dashboard projects with a strong overview of both the day-to-day tasks involved and the confidence to oversee the project development.
• Experience and knowledge of R Studio, R and Python, R Shiny app languages beneficial
• Minimum 3 years of account management experience working with external clients.
• Experience and knowledge of Excel, Access, SQL database architecture and APIs essential.
• Spanish, French or German language skills beneficial.
• Knowledge of the retail industry

What's on offer?

• c. £30K - £36K salary dependent on experience + bonus (approx. £2K previous yrs)
• 25 days holiday
• Company pension
• Private healthcare cover (after one year)
• Life assurance cover.
• Flexible working and whilst the role is based with the team in the office, partial working from home opportunities also exist. During Covid-restrictions the role is full-time working from home.
• Full hand over as current incumbent is being promoted within the business