Customer Support Administrator

Leatherhead

£18000

Hours 8.30 a.m. to 5.00 p.m

A technology manufacturing company in Leatherhead are seeking to recruit a Customer Service Administrator in their Technical Support team.

With previous telephone customer service experience you'll have strong communication skills and be able to manage varied workload tasks effectively. Being part of a small team you will also need to be willing to aid others, have good interpersonal skills and an organised disposition. This role has a combination of practical, hands-on and office skills.

Responsibilities:

• Telephone and e-mail based customer support
• Investigate technical faults (specialist knowledge not required)
• Completing technical repairs, servicing and testing
• Aid team in production of digital orders
• Support to Sales team
• Opportunity to travel: Represent the company at UK and International trade shows, from time to time

Desirable requirements:

• IT skills (Outlook, Excel, Word, Photoshop)
• Ability to multi-task and work well under pressure
• Strong verbal and written communication skills